1. Introduction
Welcome to BANGLARMISTI™, an online platform operated by Mistitime Private Limited. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any order.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
3. Products and Services
BANGLARMISTI™ specializes in traditional Bengali sweets, snacks, pickles, and Desi Ghee. All our products are prepared fresh and dispatched from Kolkata. Product descriptions, images, and prices are subject to change without prior notice.
4. Orders and Payments
Orders can be placed directly through our website or official customer care channels.
Prices listed include applicable taxes unless stated otherwise.
Payment must be completed at checkout using the available online payment methods.
Orders are confirmed only after successful payment.
In case of technical issues or payment failure, please contact our support team immediately.
5. Shipping and Delivery
We deliver across major Indian cities and select international destinations.
Delivery timelines may vary depending on the destination, logistics partner, and product type.
Fresh sweets are dispatched daily to maintain quality.
In case of unforeseen delays due to weather, holidays, or courier issues, customers will be informed via SMS/email.
6. Returns and Refunds
Due to the perishable nature of our sweets and snacks, returns are not accepted once the order is delivered.
Refunds are applicable only for damaged, incorrect, or undelivered orders, subject to verification.
Any refund request must be raised within 24 hours of delivery with proper proof (photo/video).
Approved refunds will be processed within 7–10 business days to the original payment method.
7. Product Quality and Storage
All BANGLARMISTI™ products are prepared using high-quality ingredients under hygienic conditions. Customers are advised to consume sweets within the recommended shelf life and store them as instructed to ensure freshness.
8. Cancellation Policy
Orders once confirmed cannot be cancelled once dispatched.
For pre-shipment cancellations, please contact customer care within 1 hour of placing the order.
The company reserves the right to cancel any order due to product unavailability or payment issues.
9. Intellectual Property
All website content, including logos, text, images, and product descriptions, are the intellectual property of Mistitime Private Limited. Unauthorized use or reproduction of this content is strictly prohibited.
10. Privacy and Data Protection
Your privacy is important to us. Personal data collected during ordering or browsing is protected under our Privacy Policy and will not be shared with third parties except for order processing or legal compliance.
11. Limitation of Liability
BANGLARMISTI™ shall not be liable for any indirect, incidental, or consequential damages arising from product usage, delayed delivery, or service interruptions beyond our control.
12. Governing Law
These Terms and Conditions are governed by and construed under the laws of India, with jurisdiction in Kolkata, West Bengal.
13. Contact Information
For any questions or concerns related to these Terms and Conditions, please reach us at:
📞 +91 98300 19105
📍 87/22, Yogoda Abasan, AK Mukherjee Rd, Baranagar, Kolkata, West Bengal 700090
🌐 www.banglarmisti.com